1 – Premise
All trade relations between Akhal-Teke Srl and its customers are governed exclusively by the following general conditions of sale, excluding any other agreement, unless agreed in writing, Also the inclusion of an on-line order, It implies full acceptance of the following conditions.
Any person acting on behalf of the Client will represent him and strive towards the Akhal-Teke Srl, since the customer is directly responsible for the private storage and use of your personal password.
2 – Technical information
Akhal-Teke We reserve the right to change / adapt the technical and dimensional information of catalog products, without notice; Subject to orders already submitted and accepted.
3 – Orders
The e-commerce orders may be placed exclusively through the Internet (on line).
The customer sends the order via the Internet will receive, at the end of the procedure, a confirmation communication of the acceptance or rejection of the same (for accounting, administrative or lack of product). At the conclusion of the contract the order will be stored on our server.
Upon completion of the First Order are the mandatory fields to be filled; on returning to our site (as User-Registered) simply insert User ID and Password to view their data and modify them. Responsibility for the management of User ID and Password are strictly and exclusively the customer who agrees to immediately notify our Company of any unauthorized use as well as any other breach of security of which it becomes aware. Failing the responsibility is always and only the Customer. Furthermore, the user agrees to the end of each session to exit from your account with the appropriate command entered on our Site. Our site and subjected to detailed access control and log through the same we will be able to demonstrate any behavioral differences of the Customer and challenge them.
4 – Prices
All prices shown on the website, column in the list, They are intended suggested list prices for the end user – VAT included. The prices and discounts list can be modified at any time, without prior notice subject to the orders already accepted.
5 – Products Availability
Akhal-Teke Srl does not guarantee the certainty of allocation of goods ordered, as long as the order itself will not be accepted and the acceptance communicated to the customer.
6 – Shipping & Returns
shipments, unless otherwise agreed, They will be made by transporters defined by the Akhal-Teke Srl. In this case, and only when it is charged with shipping costs, the goods travel at the risk of Akhal-Teke Srl. In case of theft / loss confirmed by the carrier, Akhal-Teke Srl undertakes to send a new product and, if the same were to be unavailable and / or exhausted, propose a different product, but with equivalent characteristics, with the option for the client not to accept this new product and request the issuance of the note relative to the product itself crediting.
List prices do not include freight charges, handling or installation of the goods. Assuming that the carrier is responsible, any way by the customer, Akhal-Teke Srl will not be liable for loss and / or damage of the product from the moment of delivery of goods to the carrier at its stores. The shipping costs will be calculated at the time of compilation of the order.
The deliveries which require exceptional and fringe benefits (is. deliveries to the planes, both upper and lower, tail lift grounding of bulky packages, etc.) must be exhaustively agreed when ordering. Therefore no dispute about will be accepted later.
7 – Risk and Property
The delivery systems offered by this site do not provide insurance, If the client wishes to insure the shipment, You may do so at the time of purchase.
Upon receipt of the goods, even in the presence of the packaging intact, the customer must immediately check the conformity of goods with the order of purchase made. In particular, it must verify the integrity of the goods and the quantitative and qualitative correspondence with what is indicated in the order and in the accompanying document (DDT).
In case of discrepancies or apparent defects, these should be reported to revocation, on the same document and confirmed, within seven days after delivery of goods, by fax (+39 0142 452292) or recommended A.R., ad:
Akhal Tekè Srl
Flavio Via Valerani n. 14
15033 Casale Monferrato (Al)
Every report made after this date or in different ways, It will not be taken into account. The customer liable for any damage resulting from false statements and reports.
8 – Payments
Payment methods Pay Pal, Credit card (through PayPal Service), Advanced Bank.
Payments can be made in the forms provided by the program. If you make payment by credit card the transaction will be automatically moved, for security reasons, on the Site Credit Institute.
The bank details for transfers will be communicated by e-mail and shipping of goods will be carried out only when we are in possession of the payment.
The products ordered by the customer will be kept busy until receipt of proof of transfer, to be sent to Akhal-Teke Srl (Via faxed of e-mail) not later than 3 working days from the date of acceptance. The sending of the ordered happen only when the actual crediting of the amount due on the c / c of Akhal-Teke Srl which must be within 7 working days from the date of acceptance. Go beyond those limits, the order will be automatically canceled.
The purpose of the bank must report:
– the order reference number;
– name and surname of the.
For every order placed Akhal-Teke Srl will invoice of the material, sending it via e-mail to the order, pursuant to Article 14 D.P.R. 445/2000 e DL 52/2004. For an invoice, authentic information provided by the Customer. No change in the bill will be possible, after the issuance of the same.
9 – Right of withdrawal
The right of withdrawal is regulated by law if the customer-consumer (ie a person who buys goods for purposes not related to his professional activities, or does the purchase by indicating in the order form a reference to VAT) He has the right to terminate the purchase contract for any reason. To exercise this right, the customer must send notice within Our Company 10 working days with effect from the date of delivery of goods. Such notification must be sent by registered mail with return receipt addressed to:
Akhal Tekè Srl
Flavio Via Valerani n. 14
15033 Casale Monferrato (Al)
Please Note: They can not exercise the right to cancel customers who purchase with VAT.
Procedures for exercising the Right of Withdrawal
The right of withdrawal is subject to the following conditions:
– The purchased goods must be returned intact and in original packaging, complete in all its parts ( including packaging and any documentation and ancillary equipment: manuals, cables, etc.); to limit damage to the original packaging, We recommend, When possible, inserting it into a second box, allows to write the label provided by Our Company, It should be avoided in all cases the affixing of labels or adhesive tape directly on the original product packaging;
– The expedition, until the certificate of receipt in our warehouse, It is under the responsibility of the customer;
– Our firm is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments.
When the right to withdrawal ceases to apply
The right of withdrawal is lost, for lack of the essential integrity of the good (packaging and / or its content), where Akhal-Teke Srl ascertains:
– Using part of the property and any supplies
– The lack of the outer packaging and / or internal packaging;
– The product is damaged for causes other than its transport
– In the case above, Our company will return to sender the property purchased, charging the same shipping costs
– They can not exercise the right to cancel customers who purchase with VAT
10 – Returns Goods
The return of goods to the Akhal-Teke Srl, as provided for by Article. 9 e 12, It must be accompanied by compilation by the CUSTOMER of a request to the Akhal-Teke Srl, which will inform the customer about the return mode. The return requests must be received in writing within 7 days from receipt of goods.
To inescapable timeliness requirements related to relationships with manufacturers and insurance companies, exposes hidden defects must be received, and not just be sent, the headquarters of the Akhal-Teke Srl, writing, INDIFFERIBILMENTE within 7 days of discovery .
return mode:
– The goods shall be returned to the Akhal-Teke Srl, in the manner indicated by us within 7 (set) days at the company address.
– The material will arrive at other locations will be returned to the sender.
– The products must be received in their original packaging and in any case must be salable: if it were not so, we reserve the right to make the material to the customer and charge forwarding expenses, suspending the sending of the partial replacement or crediting and, however, we will charge the expenses we incurred for the restoration of the material.
– The cost of transport will be at our. load with ns. courier in the event that the error is due to the Akhal-Teke Srl, in all other cases will be charged to the customer.
– In the case of Regular variation, the amount will be credited the improvement to the Akhal-Teke Srl.
– The made in port assigned material will be rejected.
11 – Complaints
Any mistakes of dispatch or material must be reported, in written form, according to the mode and the period specified in point 11.
12 – Guarantees
The purchase of equipment at the Akhal-Teke Srl, It involves the acceptance of the warranty conditions provided by the manufacturer, which may be independent of the will of Akhal-Teke Srl. The client, therefore, It is aware that the goods purchased will be guaranteed by the manufacturer and subject to the conditions contained therein, and accepts, then, without reservation, all modes of supply of manufacturer's warranty.
13 – Processing of Personal Data
According to Law n. 196/03, The score by noting that "personal data" communicated and / or exchanged, even during pre informative, will be treated in accordance with, for the purposes and for the purposes of Article. 12, comma 1, letters b), c), d) ed f) Law nr. 196/03 and subsequent modifications and integrations. It remains, Moreover, It understood that the client expressly consents to the transfer of "personal data" within the meaning and effect of art. 28 comma 4 letter) Law nr. 196/03 e, anyway, its communication and dissemination within the meaning and effect of art. 20 comma 1 letter) the aforementioned law.
14 – Disputes
For any dispute that may arise, the Court of Vercelli will be competent.
15 – Conditions
The conditions contained in this document may be modified, without notice and will be valid from the date of publication on our website, subject to the orders already accepted.
N.B. : Specific approval of onerous clauses in accordance with Articles. 1341 e 1342 the Civil Code
The orders sent by letter or by fax must be accompanied by (and those made by Internet will be contextual to the fax delivery) written reproduction of these General Terms and Conditions, with specific approval and acceptance, by subscription, of the clauses contained in nos. 2, 3, 6, 7, 8, 11, 14, 15 the same conditions, as the text below:
expressly and specifically approve the onerous clauses in the general terms and conditions that precede and, exactly, those listed in numbers:
2 – Responsibility
3 – Technical information
8 – Risk and Property (requirement of immediate verification of apparent defects and differences. Conditions and term of reporting).
9 – Payments. Right to withdraw the dealer
10 – Right of withdrawal
11 – Returning goods. Deadline and how to return. Term of denunciation of hidden defects.
12 – Complaints. Means and end
13 – Manufacturer Warranty. Exclusion of liability of the seller.
14 – Privacy policy.
15 – Disputes. Derogation from the territorial jurisdiction of the Judicial.
Declaration of Consent
By signing for approval the onerous clauses mentioned above on the occasion of the first order following its publication on the Internet of the general sales conditions above, I intend to give approval – if they remain unchanged – also for subsequent orders, save my different and specific communication to Akhal-Teke Srl.